AIIT.PRO
Open Chat

AIIT.PRO User Guide

This page helps you pick the right place to start.
If you're not sure what to choose, click Open Chat and tell us what happened.

Search tools
Type a word like: printer, scam, wifi, carplay
Quick startStart hereAll appsHow to askPrivacy & safetyFor teams

Quick start (1 minute)

  1. 1) Click Open Chat.
  2. 2) Tell us what you're trying to do and what went wrong.
  3. 3) If you see an error message, take a clear photo of the whole message.
Start in ChatFix My Issue (guided)Scam & Phishing HelpSee All Tools

Start here

These are the easiest places to start. Each one is made for a specific kind of problem.

Chat (general help)
Best for most problems. Tell us what you were doing and what went wrong.
Fix My Issue (guided)
Answer a few simple questions. Then we start chat with the right details.
AI Camera Assistant
Use this when you can take a picture of the screen, error message, cable, or device.
Scam & Phishing Help
Pop-ups, texts, emails, or calls that feel suspicious. Safe next steps.
Vehicle Tools
Car help: Bluetooth/CarPlay/Android Auto pairing, warning lights, and key fob basics.
Wi‑Fi / Internet Help
Slow internet, drops, one room is bad, router placement, mesh Wi‑Fi.

All apps

AIIT.PRO has a lot of tools now. Use the sections below to find the right one without getting overwhelmed.

Home & Vehicle (Wi‑Fi, printers, setup, cars)
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Wi‑Fi / Internet Help
Fix slow internet and dead zones.
Home Tech Setup
Printer and scanner help, plus common setup tasks.
Vehicle Tools
Car help: Bluetooth/CarPlay/Android Auto pairing, warning lights, and key fob basics.
PC Health Check
A simple check-up if your computer feels slow or unstable.
Safety (scams, "Is this real?", remote access)
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Scam & Phishing Help
If you got a scary pop-up, suspicious text/email, or a call that feels wrong.
Is This Real?
Check if a message, website, or offer looks real or fake.
Remote Access Check
If someone asked you to install remote help software, this helps you stay safe.
Safe Download Explainer
How to download safely (and what not to click).
Incident Report
Write down what happened in a clear, step-by-step way.
Email Scam Triage
Paste an email and get safe next steps.
Fixes & troubleshooting (common problems + library)
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Common Problems
Pick a common issue (like Wi‑Fi, printer, pop‑ups) and get guided help.
Fix Library
Search solutions and verified fixes.
Team Fix Library
Shared fixes for teams (if enabled for your account).
System File Repair (Windows)
If Windows is acting strange (crashes, errors, slowdowns).
Documents & writing (summaries, action lists, messages)
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Document → Action
Turn a document into a to-do list, email draft, or checklist.
Write For Me
Help writing emails, letters, replies, and short messages.
Meeting Helper
Turn notes into a clean summary you can send.
Learning & certificates (AI basics + work training)
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AI Training
Short lessons that teach AI basics step-by-step.
AI At Work Certification
A structured course + final exam (great for teams).
AI Examples
Ready-to-use examples you can copy and adjust.
AI At Work (overview)
Learn how AI can help with common work tasks.
Saved stuff (your saved prompts)
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Saved Prompts
Save your favorite prompts so you can reuse them later.
Prompt Builder
Build a strong prompt step-by-step (easy mode).
For businesses, families, and IT departments
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Your Account
Manage your plan, saved items, and settings.
Business
Team features, shared tools, and training (if enabled).
IT Help Desk
For IT teams managing end users, fixes, and integrations.
Microsoft Security Check
Helpful checks for Microsoft 365 security settings.
Account help (passwords, sign-in, pricing)
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Account Recovery
Gmail/Microsoft/Facebook/Apple recovery steps.
Pricing
See plans and what you get.
Tip
If you don't know which app to pick, don't worry — just use Chat.
How to ask (to get the best answer)
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Include these 4 details
  • Goal: what you want to happen
  • Device: Windows / Mac / iPhone / Android
  • Where: the app or website name
  • What you see: the exact error message (or a photo)
Example you can copy
"I'm on Windows 11 using Chrome. I'm trying to sign into my bank website. After I enter my password it says 'Something went wrong'. I already restarted Chrome and tried Incognito. What should I try next?"
Fastest tip
If the screen shows an error, a clear photo of the whole message is usually the quickest fix.
Privacy & safety
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  • Don't share passwords. If needed, we'll tell you safe ways to reset access.
  • If you think something is a scam, use Scam & Phishing Helpand we'll walk you through safe next steps.
  • You can read our policies here: Terms, Privacy, Cookies, Accessibility.
For teams (Slack request signing)
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If your team uses the Slack integration, request signing helps verify that requests truly came from Slack.

How to enable (2 minutes)
  1. In Slack, open your Slack App → Basic Information
  2. Copy the Signing Secret
  3. In AIIT.PRO: IT Help Desk → Integrations → Slack request signing
  4. Paste → Save
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