Vehicle Help (Easy)

Pick your vehicle, then choose what you need help with.

Pick what you need help with

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Your quick answers

Year

We only list 2015 and newer. If you're not sure, that's okay.

Make

Pick the closest match.

Model

Pick a brand first.

Trim (optional)

Optional — if you see letters like LE/SE/Limited, pick it (or leave Not sure).

Where do I find "trim"?

Try one of these:

Door sticker: open the driver door and look on the door frame.
Paperwork: registration, insurance card, or the papers from when you bought the car.
Car screen: Settings → About / System / Vehicle info (names vary).

If you can't find it in 10 seconds, no problem — leave it as "Not sure."

Safety first

If you're in the car right now, please park safely before you tap around in settings.

I'm parked safely

Optional: take a photo of the car screen

If you can, snap a quick photo of the screen where it shows the Bluetooth / CarPlay / Android Auto settings. It helps us match the right buttons.

Tip: On a phone, this usually opens the camera. On a computer, it will let you pick a photo.

Trim not sure? Take a photo of the door sticker (optional)

Open the driver door and look on the door frame for a white sticker/label. A photo can help us confirm the exact vehicle details.

Tip: If the sticker is hard to read, try turning on a light or using your phone's flash.

Phone

Pick iPhone or Android (or the closest thing).

What are you trying to use?

What happens when you try?

Example: 'Car doesn't see my phone', 'connects then drops', or an error message.

Tip: If you're not sure about the model, choose "Not sure / Other" and type anything you see on the car paperwork or the screen. Same for trim — it's totally okay to leave it as "Not sure."

What I'll send to chat

You can edit this before you send it.

Open chat without this page

Help me connect my phone to my car (Bluetooth / Apple CarPlay / Android Auto).

Parked safely: Not yet
Vehicle: Not sure Not sure Not sure
Phone: Not sure
Trying to use: Not sure
Car screen photo: (not added)
Door sticker photo (driver door frame): (not added)
What happens: 

Safety: If I'm not parked, tell me to park first before doing any steps.

Please give the best steps in order. If a step might remove/forget a device, tell me it's okay and we can re-add it. If I included a photo, please use it to match the right menu/buttons.